Frequently Asked Questions
What is MAKKO?
MAKKO is a skincare brand inspired by Japanese sincerity and Korean innovation. Our formulations are crafted to be effective, safe, and elegantly simple—addressing real skin concerns with high-performance ingredients and a minimalist sensorial experience.
Where are your products made?
All MAKKO products are proudly made in Korea and Japan, combining the best of both skincare philosophies to ensure quality, safety, and innovation.
Is MAKKO suitable for all skin types?
Absolutely. MAKKO embraces inclusivity and is designed for real skin. We encourage you to embrace your skin type and give it the nourishment it deserves. However, as with any skincare product, we recommend performing a patch test before full use—especially for individuals with known sensitivities or allergies. If irritation occurs, discontinue use and consult a dermatologist.
Do MAKKO products comply with FDA certification standards?
Yes, all MAKKO products comply with applicable FDA regulations. Each formulation is registered and reviewed in accordance with FDA standards before being made available to the market, ensuring safety and quality for our customers.
Are your products manufactured under certified quality standards?
Yes, our manufacturing partners are GMP certified, which means every product is crafted under rigorous, hygienic, and internationally recognized quality protocols. This ensures consistency, safety, and the highest level of professionalism in every batch we
produce.
Is MAKKO cruelty-free?
Yes. MAKKO does not test on animals, and we stand by ethical formulation and manufacturing practices.
Can I use your products during pregnancy or breastfeeding?
Our products are generally safe, but we advise consulting your healthcare provider—especially when using actives like glycolic acid or Vitamin C.
Where can I purchase MAKKO products?
MAKKO is available through our official website, TikTok Shop, and Lazada.
Do you offer international shipping?
Currently, we serve customers within the Philippines. Stay tuned for updates as we expand to more regions.
What is your return policy?
Due to the nature of skincare products, we only accept returns on items that are unopened, unused, and reported within 7 days of delivery. If there's an issue with your order, please contact our support team immediately.
How can I contact MAKKO?
You can reach us via email at support@makkoessentialsph.com or through our contact form on the website. Follow us on social media for skincare tips, product launches, and community stories.